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Wednesday, March 25, 2015

SPLM License Server installation issue on Windows 2012 R2

I came across an issue today that I thought I would help others out there.  When trying to load the FlexLM software on the NX10 DVD, I first saw an error talking about Java.  I loaded the latest versions of the 32 and 64 bit Java from the Java website.  I then saw an unusual error saying “ZeroGu6: Windows DLL failed to load.”  It turns out that the version of SPLM License Server on the NX10 DVD has an issue loading on Windows Server 2012 R2.  Next, I downloaded the newer version of the SPLM License Server and it worked with no issues.

If you can’t load (SPLMLicenseServer_v7.0.0_win64_setup.exe or lower) FLEXLM on Windows 2012:
  1. Make  sure the latest 64 bit and 32 bit versions of Java are installed.
  2. Download the SPLMLicenseServer_v7.1.1_win64_setup.exe from
  3. You will need your WebKey or need to create a WebKey for the Siemens site (email if you need help).
I also found a workaround:
  • Right click on SPLMLicenseServer_v7.0.0_win64_setup.exe and select Properties.
  • Select the 'Compatibility' tab
  • Check the box 'Run this program in compatibility mode for:'
  • On the pull down menu, select 'Windows 7'
  • Select 'OK'
  • Run SPLMLicenseServer_v7.0.0_win64_setup.exe
  • Although the workaround has not been tested, it should work as well.
If you have any additional issues, contact

Madison Rye
Application Engineering Manager
Ally PLM Solutions

1 comment:

  1. I praise your hard work that is making this blog informative in the Flexlm License Manager.
    Thanks for sharing a valuable blog.
    Flexlm License Manager