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Friday, May 22, 2015

Announcement of Product Download Enhancement

PROBLEM:
   We are pleased to announce that Product Download now includes full product
   releases and updates (Maintenance Releases, patches, etc.). We will no
   longer separate these two categories.
 
 REMEDY:
   This change allows us to take advantage of the latest download technology
   and optimized distribution channels for both Product Updates and full
   Products.  Please use the full Product download page to find all your
   Product Updates, maintenance releases or patches.
 
   In summary:  

  •    All Product Updates are NOW selectable in the 'Product Download' section.      
  •    All Product Updates are still selectable from their old location.   
  •    The current Product Updates page will be removed in the near future once 
  •    customers are accustomed to this change.   
  •    There is a new icon next to the download link for users who download files 
  •    using a Download Manager. Just click on the icon to generate a new separate 
  •    link in order to continue using the Download Manager.    
  •    In addition, a Search engine has been added to the Download page that 
  •    provides the ability to search all full products and updates.


The Ally PLM Technical Support Team is available to answer any questions and provide support for all of your needs including Product Downloads.  

You can contact the Ally PLM Technical Support Team via email at technical.support@allyplm.com or via phone at (513) 984-0480 Option: 4

Brandon Carter
Senior Application Engineer
Ally PLM Solutions

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