SPLM License Server installation issue on Windows 2012 R2

I came across an issue today that I thought I would help others out there.  When trying to load the FlexLM software on the NX10 DVD, I first saw an error talking about Java.  I loaded the latest versions of the 32 and 64 bit Java from the Java website.  I then saw an unusual error saying “ZeroGu6: Windows DLL failed to load.”  It turns out that the version of SPLM License Server on the NX10 DVD has an issue loading on Windows Server 2012 R2.  Next, I downloaded the newer version of the SPLM License Server and it worked with no issues.

If you can’t load (SPLMLicenseServer_v7.0.0_win64_setup.exe or lower) FLEXLM on Windows 2012:

1. Make  sure the latest 64 bit and 32 bit versions of Java are installed.
2. Download the SPLMLicenseServer_v7.1.1_win64_setup.exe from https://download.industrysoftware.automation.siemens.com/siemens_plm_licensing/Installs/
3. You will need your WebKey or need to create a WebKey for the Siemens site (email support@allyplm.com if you need help).

I also found a workaround:

• Right click on SPLMLicenseServer_v7.0.0_win64_setup.exe and select Properties.
• Select the 'Compatibility' tab
• Check the box 'Run this program in compatibility mode for:'
• On the pull down menu, select 'Windows 7'
• Select 'OK'
• Run SPLMLicenseServer_v7.0.0_win64_setup.exe
• Although the workaround has not been tested, it should work as well.

If you have any additional issues, contact support@allyplm.com.

Madison Rye
Application Engineering Manager
Ally PLM Solutions